We care about the privacy of our clients and website users. This Privacy Policy describes how we collect, use, store, and protect your personal information.

1. General Provisions

1.1. This Privacy Policy is developed in accordance with applicable laws and applies to personal data we collect from users through forms on the website, by phone, or otherwise. 1.2. By using our website, you agree to the terms of this policy.

2. Data Collection Purposes

We collect data for the following purposes:

• Processing requests for transportation services.
• Contacting you to clarify order details.
• Improving website performance and service quality.
• Fulfilling obligations to clients within the framework of service provision.

3. What Data We Collect

We may collect the following information:

• Personal data: Name, phone number, email address, delivery/pick-up address.
• Technical data: IP address, browser information, page visit data on the website.
• Additional information: Any data you voluntarily provide in messages or when filling out forms.

4. Processing of Personal Data

4.1. Personal data processing is carried out in a lawful and transparent manner. 4.2. We use your data exclusively for the specified purposes. 4.3. Data may be shared with third parties only if necessary for the provision of services (for example, subcontractors).

5. Data Storage

5.1. We store your data only for as long as necessary to achieve the purposes of processing, unless otherwise required by law. 5.2. After processing is completed, data may be deleted or anonymized.

6. Data Protection

We take all necessary measures to protect your data:

• We use secure servers and systems.
• We conduct regular security audits.
• We limit access to data only to authorized personnel.

7. User Rights

You have the right to:

• Find out what data we collect and process.
• Request correction, update, or deletion of data.
• Withdraw your consent for data processing.
• File a complaint with the supervisory authority if your rights are violated.

To exercise your rights, please contact us using the contact information provided on the website.

8. Use of Cookies

8.1. Cookies are used to enhance your experience on the website. 8.2. You can disable cookies in your browser settings, but this may affect the website’s functionality.

9. Data Transfer to Third Parties

We do not share your data with third parties, except in the following cases:

• If it is necessary for the execution of the order (for example, transferring information to a carrier).
• If required by law.

10. Contact Information

If you have any questions or would like to clarify information about your data, please contact us:

• Email: info@dtransfer.lv
• Phone: +371 20683568

11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. The updated version will be published on this page with the date of the change.
Last updated: 18.01.2025